Deliveries, Returns and Gift Wrap Service
Choice of Delivery Address
To make life a little easier for you, we
are able to deliver your goods to you at home, at
work or to a neighbour or friends house. Just advise
our customer services staff when you place your
order, or complete the delivery address section
on our website, or your order form.
Standard
Delivery - £3.95
We aim to despatch all goods to our customers within
24 hours. However, please bear with us during very
busy periods, and allow up to ten days for delivery.
Our customer services staff will advise you of an
expected delivery date when taking your order details.
Furniture Delivery - £15.00
Please note that the standard delivery charge
on furniture items is £15.00.
Special Delivery - £6.95
For urgent orders, we are pleased to be able to
offer you an express delivery service. Orders
placed by mid-day are guaranteed to be delivered
to you on the following working day. Please note
that a signature will be required upon receipt.
Please note that our special delivery service
is only available when items are in stock.
Overseas Delivery
Please contact our customer services staff on
0117 951 9994 for all overseas delivery quotes.
Stock Availability
We aim to keep adequate stock of all lines during
the season. However, from time to time, we may
be let down by a supplier or sales may exceed
our expectations. Please bear with us –
we promise to inform you of any delay when you
place your order and to keep you regularly updated
on its’ progress.
Returns
We sincerely hope that you will be delighted with
your purchase. However, if for any reason you
wish to return goods to us, we are happy to exchange
or refund items returned to us within 30 days
of purchase. Please ensure goods are returned
in an unused, saleable condition, together with
all original packaging. We regret we are unable
to refund postage costs, and recommend that you
obtain proof of postage before posting. Your statutory
rights are not affected.
Gift Wrapping Service - £3.50
We know that busy mums are always short
of time, so to make life that little bit easier,
we are delighted to be able to offer you a gift
wrap service – we will also happily enclose
a hand written note from you, and post it direct
to the recipient. At present this service is unavailable
via our website. To order gift wrapped items please
contact us on 0117 951 9994.
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