| Terms and Conditions
Payment Processing
We accept orders via our website and by telephone. All website and telephone payments are processed by our secure payment processor Paypal.
Payment is taken at the time of ordering and we will inform you if there is a delay on an item for any reason. Payment for all personalised items is taken before items are put into production and may only be returned if found to be faulty.
Stock Availability
We aim to keep adequate stock of all lines during
the season. However, from time to time, we may
be let down by a supplier or sales may exceed
our expectations. Please bear with us –
we promise to inform you of any delay when you
place your order and to keep you regularly updated
on its’ progress.
Returns
We sincerely hope that you will be delighted with
your purchase. However, if for any reason you
wish to return goods to us, we are happy to exchange
or refund items returned to us within 30 days
of purchase. Please ensure that you obtain a refund reference number from us before returning your goods. Please ensure that items are returned
in an unused, resaleable condition, together with
all original packaging. We regret we are unable
to refund postage costs, and recommend that you
obtain proof of postage before posting. Please post
all returns to us at Sleepyheads Mail Order Returns Dept,
The Old Pear Trees, 4 Blanch Croft, Melbourne, Derbyshire, DE73 8GG. Please include
details of your name, address and telephone number. We regret that personlised items may not be returned unless found to be faulty. Your statutory
rights are not affected.
Company Information
Sleepyheads Mail Order is a trading name of Sleepyheads
Mail Order Limited, registered in England and
Wales, company number 4939975. Our registered
office is The Old Pear Trees, 4 Blanch Croft, Melbourne, Derbyshire, DE73 8GG.
Sleepyheads Mail Order Limited’s total liability
for any claim howsoever arising shall not exceed
the price of the goods supplied by Sleepyheads
Mail Order Limited to the customer. Sleepyheads
Mail Order Limited shall not be liable for any
consequential loss whether this arises from a
breach of duty in contract or in any other way.
Sleepyheads Mail Order Limited cannot accept liability
for a failure to comply with instructions specifically
stated in the catalogue. Your statutory rights
are not affected.
All prices are valid until 31st December 2009
and include Vat where applicable. While every
effort has been made to portray items accurately,
slight variations may occur. We are advised by our suppliers that all of our products
comply with the appropriate safety and
consumer regulations.
All designs © Sleepyheads Mail Order Limited
2004-2009.
Email : Sleepyheads Customer Services.
Website : www.sleepyheadsmailorder.co.uk
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