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Data Protection Policy
Sleepyheads Mail Order is committed to protecting your
privacy and we do not release your personal details to
other companies for mailing or marketing purposes.
Website Online Orders
In order to process your order as quickly and efficiently
as possible, we will ask you to input your name, address,
telephone number, email address, product order details, user name (optional), password
(optional) and payment details during the checkout process. This information is only used to process your order,
and to inform you of Sleepyheads Mail Order promotional events which we believe will be of
interest to you. We do not release your personal details to
other companies for mailing or marketing purposes. By providing this information, you agree
that you do not object to us contacting you, and you confirm
that you do not and will not consider any of the above
as being a breach of any of your rights under the Telecommunications
(Data Protection and Privacy) Regulations 1999. Sleepyheads Mail Order Limited fully complies with all applicable Data Protection and consumer legislation.
We may collect this information even if you do not register
with us. We will treat all your personal information as
fully confidential although you should be aware that if
we are requested by the police or any other regulatory
or government authority investigating suspected illegal
activities to provide your Personal Information we are
entitled do so.
All website payments are processed by Paypal, our secure payment service provider and Sleepyheads Mail Order do not have sight or access to your card payment details at any point during the checkout process, nor do we retain any records of this information.
Telephone Orders
In order to process your order as quickly and efficiently
as possible, we will ask you to provide your name, address,
telephone number, email address, product order details and payment details during the checkout process. This information is only used to process your order,
and to inform you of Sleepyheads Mail Order promotional events which we believe will be of
interest to you. We do not release your personal details to
other companies for mailing or marketing purposes. By providing this information, you agree
that you do not object to us contacting you, and you confirm
that you do not and will not consider any of the above
as being a breach of any of your rights under the Telecommunications
(Data Protection and Privacy) Regulations 1999. Sleepyheads Mail Order Limited fully complies with all applicable Data Protection and consumer legislation.
We will treat all your personal information as
fully confidential although you should be aware that if
we are requested by the police or any other regulatory
or government authority investigating suspected illegal
activities to provide your Personal Information we are
entitled do so.
All telephone orders are processed by Paypal, our secure payment service provider. Once your payment has been processed, Sleepyheads Mail Order do not retain any financial records of your transaction.
Paypal - our secure merchant service provider
For your security, we use the highly reputed third-party
banking institution Paypal, to handle all credit and debit
card transactions. They receive the information needed
to verify and authorise your payment card and to process
your order. To read the Paypal security policy and for further information on Paypal, please
click on the Security tab at the bottom of our home page.
Cookies
Cookies are small pieces of information sent by a web
server to a web browser, which enables the server to collect
information from the browser. The Sleepyheads Mail Order
website uses cookies to improve your shopping experience
with us, for example, to enable online shopping, to enable
a quicker and simpler logging on process for registered
users, and to help ensure the security of registered users.
Your browser does not need to accept cookies in order
for you to browse our website - most browsers allow you
to turn off the cookie function. However, you should be
aware that you will be unable to shop on-line, or register
a username and password with us, without cookies being
enabled on your browser.
Opting out of our contact list
You are able to opt out of our mailing list at any time and can do so either by telephoning us on 01332 862440, emailing us Sleepyheads Customer Services,
or by writing to us at Sleepyheads Mail Order Limited,
The Old Pear Trees, 4 Blanch Croft, Melbourne, Derbyshire, DE73 8GG.
Access to your personal information
You have a legal right to access the personal data that
we hold about you. To obtain a copy of this information,
please write to us at the following address: Sleepyheads
Mail Order Limited, The Old Pear Trees, 4 Blanch Croft, Melbourne, Derbyshire, DE73 8GG
If you have any questions with regard to our privacy policy,
please write to us at Sleepyheads Mail Order Limited, The Old Pear Trees, 4 Blanch Croft, Melbourne, Derbyshire, DE73 8GG.
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