Data Protection Policy

Sleepyheads Mail Order is committed to protecting your privacy and we do not release your personal details to other companies for mailing or marketing purposes.

In order to process your order as quickly and efficiently as possible, we will ask you to input and will collect Personal Information from you such as your name, address, telephone number, product order details, credit card or other payment information, user name (optional) and password (optional). All such information is held on secure servers and Sleepyheads Mail Order Limited fully complies with all applicable Data Protection and consumer legislation. We may collect this information even if you do not register with us. We will treat all your personal information as fully confidential although you should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information we are entitled do so.

This information is only used to process your order, administer the website, improve the product offer available to you through our website, and inform you of Sleepyheads Mail Order promotional events, which we believe will be of interest to you. By providing this information, you agree that you do not object to us contacting you, and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

You have the option to opt out of our mailing list at any time and can do so either by telephoning us on 0117 951 9994, emailing us customerservice@sleepyheadsmailorder.co.uk or by writing to us at Sleepyheads Mail Order Limited, 4 St Lucia Close, Horfield, Bristol BS7 0XS.

For your security, we use the highly reputed third-party banking institution Paypal, to handle all credit and debit card transactions. They receive the information needed to verify and authorise your payment card and to process your order. To read the Paypal security policy, please click on the Paypal tab on our site.